Administrative/Data Entry Assistant

Primary Responsibilities

The ADE will be responsible for performing functions including, but not limited to, the following:

• Transmitting orders utilizing order entry systems.
• Handling inquiries regarding shipping status, expedite requests and shipment issues.
• Processing all acknowledgements for existing orders.
• Filing all orders that have been processed along with their acknowledgements, invoices, documents and correspondence related to the order.
• Monitoring and distributing inquiries from the customer service mailbox and ensuring responses are timely.
• Editing the contact database; updating and backing up as needed.
• Processing all accommodation and sample orders.
• Ordering and returning sales samples.
• Preparation & Distribution of Sales & Office meeting notes from meetings as required.
• Build strong relationships with business contacts as well as factory personnel.
• Exhibit an interest in gaining continuous knowledge and expertise in your position and the business.
• Maintain a vested interest in the general business flow to better serve the sales group and our customers.
• Assist in the coordination of product showcases, luncheons with factories, customer visits and meetings.
• Assisting or maintaining various general office administrative activities as needed.
• Managing the office calendar; posting meetings, events, visitors and approved personnel leave time.
• Managing office supplies and inventory.
• Managing kitchen/janitorial supplies and inventory.
• Maintenance of postage machine and ensuring continual availability of postage.
• Coordination and scheduling of factory visits, product showcases and customer events.