Client Service Specialist

Hours:  8:00-4:30 / M-F / Temp to Hire

Summary:
Looking for a detail-driven Client Service Specialist to join a fast-paced office. This position supports customers and internal teams by managing order entry, validating product specifications, handling service inquiries, and providing administrative office support. The ideal candidate is organized, tech-savvy, and excels in professional communication.

Key Responsibilities:

• Accurately enter customer purchase orders into their system, ensuring pricing, product availability, and shipping details are correct.
• Provide phone and email support for customers regarding orders, product information, and shipment status.
• Answer multi-line phone system, direct calls, and relay accurate messages.
• Validate inventory availability and shipping timelines with the warehouse or inventory system.
• Assist walk-in clients or vendors, ensuring a professional front-office presence.
• Manage and update documentation, date stamps, and records for incoming orders.
• Perform routine clerical tasks such as document scanning, email correspondence, data entry, and filing.
• Operate standard office equipment including computer systems, copiers, phones, and calculators.
• Maintain a clean and organized office environment.
• Support sales, logistics, or production departments with order or product-related follow-up.
• Perform other administrative or support tasks as assigned.

Required Skills:

• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Attention to detail and accuracy in data entry
• Customer service orientation and problem-solving attitude
• Proficiency in MS Office Suite and order management systems
• Professional phone and email etiquette
• Must have longevity in job history

Education & Experience:

• High School Diploma or equivalent required
• 3-4 years in an administrative position
• Prior experience in purchasing
• Prior experience in customer service, office administration, or data entry necessary