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Assistant Branch Manager

Chesapeake, VA 23320

Posted: 04/01/2024 Job Category: Finance/Accounting Job Number: 000047SL Pay Rate: $18-$20

Job Description

Assistant Branch Manager 


The Assistant Branch Manager is responsible for assisting in business development through solicitations, collections and community involvement. They are primarily responsible for handling daily collection activity of customer accounts, including work assignments and follow up. They are responsible for the supervision and development of the staff in the absence of the Branch Manager.


1.            Assist with maintaining Financial Control

a.            Develops and assures that Branch growth, profitability goals and objectives are met

b.            Manages all loans including approval of customer loans and sales finance contracts within delegated authority for lending limits

c.             Maintains Branch delinquency control and personally engages with delinquencies as appropriate

2.            Assists with managing Branch oversight

a.            Delegates the daily assignments of solicitation to new and existing customers

b.            Learn personnel management including hiring, termination, disciplinary actions and salary administration

c.             Exemplifies and expects that impeccable customer service is always maintained

d.            Ensures that communication is disseminated in a timely and efficient manner to all Branch employees

e.            Follows up on all Audit results & recommendations

3.            Assist with ensuring Compliance

a.            Adheres to all 1 FFC policies and procedures

b.            Complies with all State and Federal regulations

c.             Responsible for Cash Control (i.e. deposits, cash counts)

4.            Sponsors a Learning & Development environment

a.            Facilitates development of all Branch employees

b.            Helps establish and approve development and performance review goals

c.             Supports a learning development framework that underpins and supports the growth agenda

5.            Exemplifies the 1 FFC Common Leadership Competencies

6.            Performs all other work-related duties as assigned



•      High School Diploma or equivalent

•      Minimum one to two (1-2) years' experience in financial services dealing with customers and managing staff personnel

·         Ability to meet current Licensing requirements of various States and Federal regulators

·         Demonstrate the ability to analyze relevant information and apply individual judgement

•     Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings

•     Ability to maintain confidential business and personal information

•     Action and result focused

•     Strong communication skills (verbal / written /interpersonal)

•     Proficient with MS Office Suite products




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Heather Hontz

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