Case Management Specialist

Chesapeake, VA 23320

Posted: 05/18/2023 Job Category: Administrative/Office Professional Job Number: 00004FYD Pay Rate: $19.00 / per hr.

Job Description

Hours:  8:30-5:00 / M-F

General Summary

Manage timely processing of Asset Protection related case collections. Reconcile General Ledger accounts as required. Provide confidential support to Asset Protection department on internal/external investigations.
Principal Duties & Responsibilities

  • Review Asset Protection cases for accuracy and ensure eligibility criteria are met for collection
  • Transmit cases for collection to 3rd Party Collection Agency
  • Research and resolve any collection disputes
  • Process monthly collection payment and any payments received
  • Track and Process Award Payments for Integrity Matters cases
  • Prepare Weekly Employee Sales Report
  • Complete Onboarding Set up for New Hires
  • Assist with research and payment of false alarm invoices

Job Requirements

Minimum Requirements

  • High School Diploma
  • Microsoft Excel, Outlook, Showcase Queries 
  • Excellent oral and written communication skills
  • Self-starter; ability to work on a team as well as independently without supervision
  • Must understand and be able to maintain confidentiality
  • Ability to be flexible and adaptable in a work environment with shifting priorities
  • Strong attention to detail
  • Must be dependable



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