IT Tech Support

Norfolk, VA 23523

Posted: 09/09/2019 Job Category: IT Job Number: 00004DY7 Pay Rate: $19.73/hour

The primary function of the role is to provide technical support by troubleshooting problems and resolving issues/requests for software, systems, network, electronic components, and/or equipment support. Able to demonstrate a technical aptitude as well as relevant work experience related to the function(s) of this role.

Also be mechanically inclined and able to investigate and correct technical issues and malfunctions with a hands-on approach to solve problems using safe and appropriate tools, techniques, and resources.

 

Responsibilities:

  • Must possess the ability to read, write, edit, and resolve trouble tickets/requests via an automated system
  • Communicate effectively with a diverse group of employees at multiple site and locations (via telephone, email, and in person)
  • Must possess High School diploma or equivalency or comparable experience 
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