Inbound Call Center & Receptionist

Virginia Beach, VA 23452

Posted: 01/09/2024 Job Category: Customer Service Job Number: 00004G1R Pay Rate: $15.00 / per hr.

Job Description

Hours:  Must be available 8-9 /M-F and 8-6 / Sat

Taking inbound calls-- "operator" team takes all inbound calls from various published numbers and might answer questions but usually transfers; "customer service" team takes inbound calls from customers scheduling service. Some overlap and teamwork.

Receptionist will answer multi-line phone system, transfer calls, text and take messages.  Must be very professional.

Must be available to work a rotating schedule between the hours of 8am-9pm Mon.-Fri., and 8am-6pm Saturday

  • Able to multi-task in a busy, fast-paced environment
  • Outstanding professionalism; organizational skills; attention to detail
  • 1-2 years solid work history in customer service
  • Excellent oral and written communication skills
  • Strong active listening skills
  • Goal-oriented attitude
  • Calm, composed, positive personality
  • PC skills in a Windows based environment
  • Flexibility to adapt to a dynamic work environment
  • Punctual, dependable
  • Ability to work within established timeframes/deadlines
  • High level of honesty and integrity
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