Customer Service

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Inbound Call Center/Receptionist

Virginia Beach, VA 23452

Posted: 03/26/2024 Job Category: Customer Service Job Number: 0000449F Pay Rate: $15-16 DOE

Job Description

Hours: Must be available 8-9 / M-F and 8-6 / Sat

Taking inbound calls-- "operator" team takes all inbound calls from various published numbers and might answer questions but usually transfers; "customer service" team takes inbound calls from customers scheduling service. Some overlap and teamwork.

Receptionist will answer multi-line phone system, transfer calls, text and take messages. Must be very professional.

Must be available to work a rotating schedule between the hours of 8am-9pm Mon.-Fri., and 8am-6pm Saturday; if you are interested in PT, must be nights and weekends only

  • Able to multi-task in a busy, fast-paced environment
  • Outstanding professionalism; organizational skills; attention to detail
  • 1-2 years solid work history in customer service
  • Excellent oral and written communication skills
  • Strong active listening skills
  • Goal-oriented attitude
  • Calm, composed, positive personality
  • PC skills in a Windows based environment
  • Flexibility to adapt to a dynamic work environment
  • Punctual, dependable
  • Ability to work within established timeframes/deadlines
  • High level of honesty and integrity

Prior to resume submittal, please review job requirements thoroughly to ensure that you are qualified for the position. Due to voluminous responses, only those resumes that meet the qualifications required for this position will receive responses.

 

 

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Heather Hontz
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