Landlord Specialist

Hours:  8:30-5:00 / M-F

Summary of Position:

• Coordinate all maintenance and repair issues for stores in assigned states.
• Handling routine inquiries on basic facility needs; fielding phone calls/emails for maintenance requests.
• Prioritizing requests and maintaining an accurate database of call history information for store within assigned states using internal Computerized Maintenance Management Systems (CMMS).
• Develop relationships with vendors to ensure the best pricing and service to the stores.

Principal Duties and Responsibilities:

• Draft letters to Landlords using word doc templates.
• Make phone calls to various store locations.
• Maintain accurate/current information in database for each store in assigned states.
• Administer certified business letters or facsimiles to Landlords as needed.

Minimum Requirements/Qualifications:

• Must have strong interpersonal skills and ability to work in a team environment.
• Excellent Customer Service and problem solving skills.
• Strong verbal and written communication skills, Type 34 wpm.
• Computer literate in Microsoft products; Email literate (send, receive, attach documents).