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Inbound Call Center/Receptionist
Job Description
Full Time/In-Person Inbound Call Center/Receptionist
Hours: Must be available 7:30am -9pm / M-F and 8am - 6pm/ Sat
Taking inbound calls-- "operator" team takes all inbound calls from various published numbers and might answer questions but usually transfers; "customer service" team takes inbound calls from customers scheduling service. Some overlap and teamwork.
Receptionist will answer multi-line phone system, transfer calls, text and take messages. Must be very professional.
Must be available to work a rotating schedule between the hours of 7:30am-9pm Mon.-Fri., and 8am-6pm Saturday.
- Able to multi-task in a busy, fast-paced environment
- Outstanding professionalism; organizational skills; attention to detail
- 1-2 years solid work history in customer service
- Excellent oral and written communication skills
- Strong active listening skills
- Goal-oriented attitude
- Calm, composed, positive personality
- PC skills in a Windows based environment
- Flexibility to adapt to a dynamic work environment
- Punctual, dependable
- Ability to work within established timeframes/deadlines
- High level of honesty and integrity
Prior to resume submittal, please review job requirements thoroughly to ensure that you are qualified for the position. Due to voluminous responses, only those resumes that meet the qualifications required for this position will receive responses.